Terms of Use

Last Updated: January 21, 2025

Welcome to Jopro (the “Website”), an online journaling platform (collectively “we,” “us,” or “our”). By creating an account or accessing the Website, you agree to the following Terms of Use (these “Terms”). If you do not agree to all the terms and conditions set forth below, please do not use the Website.

1. Acceptance of Terms

  1. By registering for an account or otherwise using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
  2. We reserve the right to update these Terms at any time. If we make material changes, we will provide notice by posting an updated version on the Website or through other reasonable means. Your continued use of the Website following such notice constitutes your acceptance of the changes.

2. Eligibility

  1. You must be at least the age of majority in your jurisdiction to use the Website. If you are under the age of majority, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
  2. You represent and warrant that any information you provide, including during the registration process, is accurate, complete, and up to date.

3. Account Registration and Security

  1. To use certain features of the Website, you will need to create an account. You agree to provide a valid email address and any other required information during registration.
  2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect unauthorized access or use of your account.
  3. We reserve the right to suspend or terminate your account at any time if we have reasonable grounds to suspect that you have violated these Terms.

4. User Content

  1. Definition: “User Content” includes any journal entries, text, images, or other materials you create, upload, or store on the Website.
  2. Privacy and Restrictions:
    • User Content on our platform is private by default and is intended solely for your personal use.
    • You are not permitted to share your User Content publicly or to share with other users directly through our Website.
    • We do not display User Content publicly or allow public posting.
  3. Ownership:
    • You retain all rights to your User Content.
    • By creating or uploading content to the Website, you grant us a limited, non-exclusive, worldwide, royalty-free, and transferable license to process, store, and back up your User Content solely for the purpose of operating, maintaining, and improving our services.
  4. No Third-Party Sharing:
    • We will not share, sell, or otherwise distribute your User Content to third parties, except as required by law or to comply with legal processes (e.g., court orders, subpoenas).
    • The only exception to this is if you opt in to our optional AI processing (see Section 5), in which case limited sharing with our AI service providers may occur under strict confidentiality and data protection agreements.
  5. Responsibility for User Content:
    • You are solely responsible for all User Content you create or upload.
    • User Content must comply with all applicable laws and must not infringe on any third-party rights or be offensive, defamatory, or otherwise objectionable.
  6. Content Removal:
    • Although we do not generally monitor private journal entries, we reserve the right to remove or restrict access to any User Content if we reasonably believe it violates these Terms or applicable law.

5. AI Processing (Opt-In)

  1. Optional Feature: Our Website may offer optional AI-powered tools (such as sentiment analysis, writing prompts, or suggestions) to enhance your journaling experience.
  2. User Consent:
    • Participation in AI processing is entirely voluntary.
    • If you choose to enable AI features, you grant us permission to share your relevant User Content with our AI service providers for the sole purpose of providing AI functionality.
  3. Data Protection and Confidentiality:
    • Any third-party AI service provider we work with is contractually obligated to maintain the confidentiality and security of your data.
    • We do not allow our AI service providers to use your User Content for any purpose other than providing the requested AI functionality.
  4. Opt-Out:
    • You may disable or opt out of AI processing at any time.
    • Once you opt out, your User Content will no longer be shared with AI service providers, although previously processed data may remain in anonymized or aggregated backups for a limited period where required by our data retention policies.

6. Acceptable Use

  1. You agree not to use the Website:
    • To engage in any illegal activity or to violate any local, state, national, or international law.
    • To upload or distribute viruses, malware, or other harmful software.
    • To harass, threaten, or otherwise harm others.
    • In any manner that disrupts or interferes with the security, functionality, or performance of the Website.
  2. Prohibition on Sharing: You acknowledge that the Website is designed for private journaling only. You agree not to use the Website in any manner that would allow or encourage sharing of your private User Content with others, whether within or outside the Website.
  3. No Unauthorized Access: You shall not attempt to gain unauthorized access to any part of the Website or its systems, nor attempt to circumvent or breach any security or authentication measures.

7. Intellectual Property

  1. Website Content: Except for User Content, all content on the Website—including text, graphics, logos, and software (collectively, “Our Content”)—is owned or licensed by us and is protected by intellectual property laws.
  2. License: We grant you a limited, non-exclusive, non-transferable license to access and use Our Content for your personal, non-commercial use while using the Website. You may not copy, modify, or create derivative works from Our Content without our express written permission.

8. Privacy

  1. Your use of the Website is subject to our Privacy Policy, which explains how we collect, store, protect, and use personal information. Our Privacy Policy is incorporated into these Terms by reference.
  2. We are committed to safeguarding your privacy. For more details about how your personal data is handled, please review our Privacy Policy.

9. Termination

  1. Suspension or Termination: We may suspend or terminate your account and access to the Website at any time, with or without notice, if you violate these Terms or if we cease operations.
  2. Effect of Termination: Upon termination, your right to use the Website will immediately cease. You may request deletion of your account and data by contacting us at support@jopro.app. We will remove your User Content in accordance with our standard data deletion policies, except where retention is required by law.

10. Disclaimer of Warranties

  1. As Is and As Available: The Website, including any AI features, is provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
  2. No Guarantee: We do not guarantee that the Website will be error-free, uninterrupted, or secure, nor do we guarantee that any AI insights or suggestions will be accurate, complete, or useful.

11. Limitation of Liability

  1. Indirect Damages: To the maximum extent permitted by law, we will not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages.
  2. Cap on Liability: Our total liability to you for any direct damages from or related to these Terms shall not exceed the greater of the amount you paid to us for use of the Website (if any) or US $100.

12. Indemnification

  1. You agree to indemnify and hold us, our affiliates, officers, directors, employees, and agents harmless from any claim, demand, damages, expenses, or losses (including reasonable attorneys’ fees) arising out of or related to:
    • Your User Content;
    • Your use of the Website;
    • Your violation of these Terms or any applicable laws.

13. Governing Law and Dispute Resolution

  1. These Terms and any dispute arising out of or relating to these Terms or the Website will be governed by the laws of The United Kingdom, without regard to conflict of laws principles.
  2. All disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in The United Kingdom, and you consent to the personal jurisdiction of such courts.

14. Changes to the Website

  1. We reserve the right to modify, suspend, or discontinue any feature or part of the Website at any time, with or without notice.
  2. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website or its features.

15. Refund Policy

  1. Refund Eligibility: At Jopro, we prioritize customer satisfaction. If you are dissatisfied with our services for any reason, you may request a refund within 30 days of canceling your subscription. Refunds will be issued as follows:
    • Monthly Subscriptions: A refund will be issued for the last billed month at the rate that was paid including any discounts.
    • Annual Subscriptions: A refund for the full amount paid will be issued if the subscription cancellation is made within 30 days of the renewal or subscription start date. After 30 days, a refund will be issued for the remaining months of the subscription at the rate that was paid (calculated on a pro-rata basis) including any discounts.
  2. How to Request a Refund: To request a refund, contact our support team at support@jopro.app with your account details and subscription information. Refunds will be processed within 7-10 business days of receiving your request.
  3. Non-Refundable Services: Refunds are not available for services or features explicitly marked as non-refundable at the time of purchase or for accounts that violate our Terms of Service.
  4. Chargebacks: Initiating a chargeback without first contacting Jopro to resolve the issue may result in account suspension or termination. If a chargeback dispute is resolved in Jopro's favor, additional fees may apply.

16. Dispute Resolution

  1. Informal Resolution: Users agree to first attempt to resolve any disputes informally by contacting Jopro at support@jopro.app. We will work in good faith to resolve the issue within 30 days of receiving notice.
  2. Arbitration Agreement: If the dispute cannot be resolved informally, it shall be resolved through binding arbitration under the rules of The United Kingdom. The arbitration shall be conducted in London, United Kingdom, in the English language. The arbitrator's decision shall be final and binding on both parties.
  3. Class Action Waiver: Users agree to resolve disputes with Jopro on an individual basis and waive the right to participate in a class action or similar proceeding.
  4. Governing Law: This agreement shall be governed by and construed in accordance with the laws of The United Kingdom, without regard to its conflict of law principles.
  5. Exception: Either party may seek injunctive or other equitable relief for matters related to intellectual property or unauthorized use of the service in a court of competent jurisdiction.

17. Miscellaneous

  1. Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between you and us regarding your use of the Website.
  2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  3. Waiver: Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.
  4. Assignment: You may not assign these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.
  5. Contact Us: If you have questions or concerns about these Terms, please contact us at:
    support@jopro.app