Privacy Policy

Last Updated: December 27, 2024

Welcome to Jopro (the “Website”). At Jopro, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Scope

This Privacy Policy applies to information we collect through your use of the Website, which serves as an online journaling platform. By visiting or using the Website, you agree to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

  • Personal Information You Provide:
    • Email address or other contact information you provide during account registration.
    • Any personal information you choose to include in your journal entries (e.g., text, images).
  • Technical and Usage Information:
    • Log data (e.g., IP address, browser type, operating system) that helps us diagnose technical problems and secure the Website.
    • Cookies and similar technologies that track user sessions and preferences (see Section 4 below).

3. How We Use Your Information

  • Account Creation and Maintenance: We use your email and any other required information to create and manage your account, provide you with access to the Website, and communicate with you about account-related matters.
  • Online Journaling Features: Your journal entries are private by default, intended solely for your personal use. We store and process these entries to operate and improve the Website’s core journaling features.
  • Customer Support: We may use the information you provide to respond to your inquiries, troubleshoot issues, and handle requests or complaints.
  • Website Analytics: We may use aggregated or anonymized data to understand how users interact with our Website, diagnose performance issues, and optimize the user experience.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Website. This information helps us:

  • Recognize your device and provide you with a more personalized experience.
  • Monitor Website performance and security.
  • Analyze usage patterns to improve our services.

You can control the use of cookies via your browser settings. However, disabling cookies may limit your ability to use certain features of the Website.

5. AI Processing (Optional)

We may offer optional AI features (e.g., writing prompts, sentiment analysis) to enhance your journaling experience. Participation in these features is strictly voluntary.

  • If you opt in, certain portions of your journal entries may be shared with our AI service providers only for the purpose of providing AI functionality.
  • Our AI service providers are contractually required to maintain the confidentiality and security of your data and may not use it for any other purpose.
  • You can disable or opt out of AI processing at any time, and no further sharing with AI service providers will occur thereafter.

6. How We Share Your Information

We respect your privacy. As a general rule, we do not share, sell, or otherwise distribute your journal entries or personal data to third parties, except:

  • With Service Providers: We may engage trusted third-party providers (e.g., hosting companies, AI service providers) to help us operate our Website. These providers only access your data to perform tasks on our behalf under strict confidentiality and data protection obligations.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal processes, such as a subpoena, court order, or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of such an event by posting a notice on our Website or by contacting you directly.

7. Data Retention

We will keep your personal information and journal entries for as long as your account is active or as needed to provide our services. If you close your account or request deletion, we will remove or anonymize your data according to our standard data retention policies, unless we need to retain certain information for legal obligations or legitimate business interests.

8. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical safeguards (e.g., encryption, secure servers) and organizational measures (e.g., restricting access to authorized personnel only). However, no security measures are completely foolproof, and we cannot guarantee absolute security of your information.

9. Children’s Privacy

If you are under the age of majority in your jurisdiction, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by our Terms of Use and this Privacy Policy. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we learn that we have collected such information without proper consent, we will delete it as soon as possible.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws different from those of your country. Where required by applicable law, we will implement appropriate safeguards to ensure your personal information remains protected.

11. Your Rights and Choices

  • Access and Correction: You may access, correct, or update your personal information by logging into your account or contacting us directly.
  • Account Deletion: You may request the deletion of your account and associated data by contacting us at support@jopro.app. We will remove your data according to our retention and deletion policies, subject to any applicable legal requirements.
  • Opt-Out: You can choose to opt out of optional AI processing at any time via your account settings or by contacting us.
  • Cookies: You can disable cookies in your browser settings, but this may affect the functionality of certain features on the Website.

12. Third-Party Links

The Website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will post the updated version on the Website or notify you by other reasonable means. Your continued use of the Website following such notice indicates your acceptance of the changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@jopro.app